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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Ziegler-Ellis

March 25, 2024

5  out of  5 rating by Susan Ziegler-Ellis
"You won't meet a more Honest and helpful group than this group."
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Casey Head

September 23, 2022

5  out of  5 rating by Casey Head
"We’ve been with this Insurance Group and Rob Black for years now and love the service that they provide! Christa and Jessica always do the best job taking care of us and we greatly appreciate it! Would recommend to anyone!"
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Gary M

June 7, 2022

5  out of  5 rating by Gary M
"Fair prices and local"
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R Trenkamp

April 29, 2022

5  out of  5 rating by R Trenkamp
"They're always very helpful."
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Marc Schill

November 16, 2021

4  out of  5 rating by Marc Schill
"Quality service as always."
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The Mrs. Hampton

February 24, 2021

5  out of  5 rating by The Mrs. Hampton
"Switched to State Farm years ago and have been very happy. As much as I am pleased with the insurance, it is the people at this office that make us stay. So kind, professional and beyond helpful. Love them! This is no longer the closest office to where we live now but I wouldnt dream of going anywhere else. If you're thinking of switching, come see them. You won't regret it!"
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Charles Highfield

January 21, 2021

5  out of  5 rating by Charles Highfield
"Great service by caring employees."
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James Haney

January 19, 2021

5  out of  5 rating by James Haney
"The staff at Rob Blacks office are extremely professional at their job and definitely try they're best to have you covered at every angle. All I can say is that if your not covered.Then you chose not to be covered. I would recommend anyone to Rob Blacks State Farm office. If you want to feel comfortable and warm with your insurance company, then get covered with Rob Black."
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Dennis Reibling

January 2, 2021

5  out of  5 rating by Dennis Reibling
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Joe Schaeper

November 20, 2020

5  out of  5 rating by Joe Schaeper
"Swift responses without any hassles. They’re the best."
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Chandler Watkins

February 13, 2020

5  out of  5 rating by Chandler Watkins
"The ladies there are always super nice."
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greg giesken

February 12, 2020

5  out of  5 rating by greg giesken
"They are extremely nice and professional. Fantastic people. My agent Jessica is very very good."
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William Shields

February 5, 2020

5  out of  5 rating by William Shields
"All around good people"
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Melissa Doerting

January 27, 2020

5  out of  5 rating by Melissa Doerting
"I'm not being compensated for this review in any form. We've been extremely happy with the personal service. Their rates are very budget friendly. They insure our cars and home. Outstanding customer service! I'm confident if the regrettable happens, they'll be their for us!"
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James Taylor

January 21, 2020

5  out of  5 rating by James Taylor
"I must say they are very easy to talk too an they will help you in any way they can very helpful respectful agents"
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October 9, 2019

5  out of  5 rating by CF A
"Professional and, seriously, there for you. Having experienced my first accident recently, I was terrified and stressed. Rob Black's team helped me every step of the way. They've bent their ears to tons of questions and empathically listened when my emotions ran high. I would recommend this team time and time again! I feel thoroughly supported!"
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Will Boyer

January 3, 2017

5  out of  5 rating by Will Boyer
"Rob Black and his staff are dedicated to helping their clients in any way possible. I'm sad that I have to change agents since moving back to Indiana, but I wanted to review this team for anyone looking for an agent in Ohio/Kentucky. Every staff member is very personable and great at explaining policies and procedures. They also have a very quick turn around time for respond to their clients needs."