
State Farm® Insurance Agent Rob Black
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
J C
August 5, 2025
"I’ve been with State Farm for over 20 years, and Rob Black’s office is truly the BEST ever! Rob and his team are absolute gems—professional, kind, and always on top of things. Jessica deserves a special shoutout—she’s ALWAYS incredibly helpful, responsive, and just an all-around joy to work with! From auto and homeowners to life insurance and now my business policy, they’ve handled it all with care and ease. I trust them completely and couldn’t imagine working with anyone else. Highly recommend! 🙌"
"JC, thank you so much for the wonderful 5-star review and your kind words about our office (we think Jessica is a joy to work with too)! We truly appreciate your continued trust and loyalty over the past 20 years. It has been our pleasure to serve you, and we look forward to many more years of working together!"
Victor Niemer
July 31, 2025
"A great professional team that has always taken care of any issue I’ve had."
"Thank you, Victor. We love knowing our customers are happy! We appreciate your business!"
Shane morris
July 31, 2025
"State farm insurance has done nothing but been awesome as far as keeping my rate down no hidden fees and have been a dream come true as far as having the most reliable insurance company I've been with not to mention how friendly the staff are and how very knowledgeable and helpful 🌟🌟🌟🌟🌟"
"Thank you so much for the glowing review, Shane! We are glad you are happy with State Farm and our office. We appreciate your business!"
Alex Hall
July 30, 2025
"We have been using them for over 10 years and they've always been helpful in every phone call. We've made great service and great people!"
"Thank you, Alex, that means the world to us! And thank you for trusting us with your insurance needs all these years. We appreciate your business!"
Laurie
July 25, 2025
"They were able to get us a much cheaper package than our previous insurance company. Anytime we need anything they are always available and locking out for what’s best for us."
"Love to hear that, Laurie! Thanks for the great review. We appreciate your business!"
Ryan Pauley
July 25, 2025
"Always responsive and quick to answer questions or make adjustments to my policies. Recently, my vehicle was broken into and the window replacement process and tint reimbursement were fast and easy."
"Ryan, thanks for the nice review. We appreciate your business!"
Bri Stone
July 24, 2025
"Such great customer service!! Ms.Jessica helped me so much over the phone! Can’t imagine having my insurance anywhere else!!"
"Bri, we think Jessica is awesome too and are glad you had such a positive experience with our office. Thank you for taking the time to leave us a review and thank you for your business!"
Stacey Rodriguez
July 23, 2025
"I have been coming to this office for over 20 years. Everyone here is thoughtful and helpful. You are treated like a family member or friend. Will continues to come and have also sent my grown children too"
"Stacey, Thank you so much for your kind words and the 5 star review. We really appreciate and enjoy doing business with you and your family!"
Brenda Garnett
July 23, 2025
"Rob Black’s agency does a great job! They are quick to respond and know their stuff! Wil handled our recent claim and made the process easy. Glad we made the switch 7 years ago."
"Great to hear, Brenda! Thank you for the 5 star review but most of all thank you for your business!"
Patrick Eschan
July 11, 2025
"I worked with Will Garnett on car insurance and he was great to work with! Very informative and he made the whole process really easy!! And saved me money!"
"Patrick, thank you so much for the 5 star review. Of course, we think Wil is awesome, but we sure appreciate hearing it from our customers. Glad you had such a positive experience! Thank you for your business!"
Nathan Burgess
April 8, 2025
"I wanted to share my great experience with Rob Black - State Farm Insurance. Their team has always been very knowledgeable, and when I called to add auto insurance they consistently provide the best coverage and pricing for my vehicles. I also use them for my homeowner's insurance and business liability insurance, and I'm confident that I have the best available coverage through them. I highly recommend their services!"
"Nathan, thank you so much for the five star review and your very kind words regarding our team! It’s rewarding to know that our efforts make a difference. We appreciate your business!"
Greg Nieman
October 29, 2024
"Extremely disappointed with the service from this agent's office. Couldn't renew auto registration online because the insurance information was not present. Called into the office - got the very bare minimum of service. Information was emailed to the county but nothing showed up and was still not able to renew online. County said they hadn't received it, but on calling back to the office they told me if the county office doesn't hear anything from anyone by the next day they delete it. Or not, person I was talking to wasn't sure. I wasn't informed of this shadow time limit, nor did State Farm follow up with me, other than to send me a copy of the same thing I could log into the site and print/download for myself. I still don't know why my information was not present. But I didn't get my coverage cards either this time, so perhaps that had something to do with it. The reason I went with a brick and mortar agent rather than one of the online aggregators was that I mistakenly assumed there would be a higher level of service from a local agent. I was obviously wrong in this. Switching agents for now and will certainly revisit my current status with State Farm as well."
"Hi Greg. Thank you for taking the time to share your feedback. We’re truly sorry to hear that you were disappointed with your experience at our office, and we understand the reasons behind your feelings. It’s disheartening to know that you felt the need to take your business elsewhere. Our customers’ satisfaction is our priority as we strive to provide the best service possible, and we wish we could have addressed your concerns more effectively while you were with us. Thanks again for your feedback."
Susan Ziegler-Ellis
March 25, 2024
"You won't meet a more Honest and helpful group than this group."
"Thank you, Susan. That means so much to us! We appreciate you taking the time to leave us a review but most of all we appreciate your business!"
Casey Head
September 23, 2022
"We’ve been with this Insurance Group and Rob Black for years now and love the service that they provide! Christa and Jessica always do the best job taking care of us and we greatly appreciate it! Would recommend to anyone!"
G M
June 7, 2022
"Fair prices and local"
R Trenkamp
April 29, 2022
"They're always very helpful."
Marc Schill
November 16, 2021
"Quality service as always."
The Mrs. Hampton
February 24, 2021
"Switched to State Farm years ago and have been very happy. As much as I am pleased with the insurance, it is the people at this office that make us stay. So kind, professional and beyond helpful. Love them! This is no longer the closest office to where we live now but I wouldnt dream of going anywhere else. If you're thinking of switching, come see them. You won't regret it!"
Charles Highfield
January 21, 2021
"Great service by caring employees."
James Haney
January 19, 2021
"The staff at Rob Blacks office are extremely professional at their job and definitely try they're best to have you covered at every angle. All I can say is that if your not covered.Then you chose not to be covered. I would recommend anyone to Rob Blacks State Farm office. If you want to feel comfortable and warm with your insurance company, then get covered with Rob Black."
Dennis Reibling
January 2, 2021
"FANTASTIC EXPERIENCE, THEY SAVED ME MUCHO $$$$$.THANK YOU!!! GOOD RIDDANCE PROGRESSIVE..."
Joe Schaeper
November 20, 2020
"Swift responses without any hassles. They’re the best."
Chandler Watkins
February 13, 2020
"The ladies there are always super nice."
greg giesken
February 12, 2020
"They are extremely nice and professional. Fantastic people. My agent Jessica is very very good."
William Shields
February 5, 2020
"All around good people"