State Farm® Insurance Agent Rob Black
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicholas Deaton
February 20, 2026
"Jessica D. from this specific office goes above and beyond her duties to help with anything you need. She helped me out big time and cannot thank her enough. Thank you Jessica D! 5 stars."
"Nicholas, thanks so much for the five stars! We agree, Jessica is extremely kind and helpful! Thank you for that shout out to her. We'll be sure and pass on your kind words. We appreciate your business! "
Brittany Bowlin
February 19, 2026
"I've been a customer of their's for over a year and absolutely LOVE working with this team! Everyone is friendly and eager to work with you, and they are always looking out for your best interest. Highly recommend this location to anyone looking for car insurance!"
"Wow, Brittany, thanks so much for the glowing review! We are thrilled to hear you enjoy working with our team! We pride ourselves on being friendly and eager to help and it’s wonderful to see those efforts recognized. We truly appreciate your business and hope to work with you for many years to come! "
Jennifer Crowell
February 16, 2026
"We have had several policies for many years with Rob’s office. His staff is top notch, always prompt and professional. Highly recommend!"
"Jennifer, thank you for your kind words and five star review! But mostly, thank you for your trust in us over the years. We are so grateful for your business!"
Mike N
February 16, 2026
"Exceptional service and very quick at responding to questions and concerns. Christa is always super friendly and helpful. Highly recommend!"
"Thanks for the great review, Mike. We appreciate your kind words and for recommending our office! Thanks so much for your business! "
Brandy Kennedy
February 16, 2026
"Any questions or concerns on my auto insurance are always addressed immediately, I can always count on Christa!"
"Brandy, thanks for the shout out to Christa. We think she’s great too! Appreciate the five stars!"
Matt Gish
February 2, 2026
"Christa is a great agent! Very knowledgeable about every part of the insurance business."
"Thanks, Matt. We agree, Christa is awesome! We thank you for the five star review but we are mostly appreciative of your trust with us and your business over the years! We look forward to many more. Thank you!"
Tina Thorp
December 4, 2025
"Jessica is great. She always takes care of my needs. I have used this insurance company for years and have always been pleased."
"Tina, Thanks so much for the five stars! We agree, Jessica is great! We're glad to hear you're pleased with our office and truly appreciate your business over the years. We look forward to many more. Thank you!"
D. Travis
September 21, 2025
"We’ve been with Rob Black for six months or more and have never heard from him via email phone call or text. His staff has been responsive and professional, and if they had an agency, I would like to do business with them. However, never having heard from Rob we’ve decided to start looking for another agent who cares about us as people and clients."
"Thank you for taking the time to share your experience. We sincerely apologize for not meeting your expectations on communication. Your concerns have been taken seriously as we understand how crucial it is to feel valued and heard as a client. We’re glad to hear that our staff has been responsive and professional, and we’ll make sure to share your kind words with them. If you’re open to it, Rob would appreciate the opportunity to discuss this further and will reach out to you today. Again, thank you for your honest feedback and please know we truly appreciate your business. "
Cindy Stanley
September 17, 2025
"Wil Garnett did an excellent job helping us with our insurance. He was very honest and responded quickly to all of our questions. I would highly recommend him and Rob Black State Farm Insurance."
"Thanks for the great review, Cindy. We are happy you found Wil so helpful and really appreciate you recommending our office! Thanks so much for your business!"
Michael Hildreth
September 13, 2025
"I needed to replace my insurance cards and they were so helpful and responded right away and sent me temporary cards the same day, and also mailed replacements right away. Their quick turnaround time and excellent customer service is a shining example of what top-tier customer service looks like! Highly recommended! Thank you! 🙏👍 -One very satisfied customer!"
"So glad you were happy with our customer service, Michael. Thanks for the great review! We sure appreciate your business!"
Kathy Spaulding
September 8, 2025
"I’ve been with State Farm for a long time now. Whenever you call them, the ladies in the office are so nice and friendly and helpful. It’s just a joy to finally talk to a real person.
I’ve even checked with other insurances to see about their rates. They don’t even come close to yours . So thank you so much
Kathy Spaulding"
"Kathy, we have loved working with you and appreciated you over the years! Thank you for the wonderful review, but most of all, thank you for your business and your loyalty! We look forward to our continued business with you!"
Noah Obermeyer
September 5, 2025
"This office made it easy to navigate the insurance process as I am moving to Ohio from another state. My agent Will was knowledgeable, responsive, kind and able to make sure my policy was what I needed. I never felt like there were other goals than to just write and execute the policy I wanted, which is always a nice feeling when your moving to a new place you don’t know much about! Definitely would recommend working with them."
"Noah, welcome to Ohio! We’re so glad you had such a positive experience with Wil and our office. We appreciate the 5 star rating and your kind words. Thank you for your business!"
Kyle Stone
August 30, 2025
"Been with them for years now, excellent service! Recommend this office to anyone looking to switch."
J C
August 5, 2025
"I’ve been with State Farm for over 20 years, and Rob Black’s office is truly the BEST ever! Rob and his team are absolute gems—professional, kind, and always on top of things.
Jessica deserves a special shoutout—she’s ALWAYS incredibly helpful, responsive, and just an all-around joy to work with!
From auto and homeowners to life insurance and now my business policy, they’ve handled it all with care and ease. I trust them completely and couldn’t imagine working with anyone else. Highly recommend! 🙌"
"JC, thank you so much for the wonderful 5-star review and your kind words about our office (we think Jessica is a joy to work with too)! We truly appreciate your continued trust and loyalty over the past 20 years. It has been our pleasure to serve you, and we look forward to many more years of working together!"
Victor Niemer
July 31, 2025
"A great professional team that has always taken care of any issue I’ve had."
"Thank you, Victor. We love knowing our customers are happy! We appreciate your business!"
Shane morris
July 31, 2025
"State farm insurance has done nothing but been awesome as far as keeping my rate down no hidden fees and have been a dream come true as far as having the most reliable insurance company I've been with not to mention how friendly the staff are and how very knowledgeable and helpful 🌟🌟🌟🌟🌟"
"Thank you so much for the glowing review, Shane! We are glad you are happy with State Farm and our office. We appreciate your business!"
Laurie
July 25, 2025
"They were able to get us a much cheaper package than our previous insurance company. Anytime we need anything they are always available and locking out for what’s best for us."
"Love to hear that, Laurie! Thanks for the great review. We appreciate your business!"
Ryan Pauley
July 25, 2025
"Always responsive and quick to answer questions or make adjustments to my policies. Recently, my vehicle was broken into and the window replacement process and tint reimbursement were fast and easy."
"Ryan, thanks for the nice review. We appreciate your business!"
Bri Stone
July 24, 2025
"Such great customer service!! Ms.Jessica helped me so much over the phone! Can’t imagine having my insurance anywhere else!!"
"Bri, we think Jessica is awesome too and are glad you had such a positive experience with our office. Thank you for taking the time to leave us a review and thank you for your business!"
Stacey Rodriguez
July 23, 2025
"I have been coming to this office for over 20 years. Everyone here is thoughtful and helpful. You are treated like a family member or friend. Will continues to come and have also sent my grown children too"
"Stacey, Thank you so much for your kind words and the 5 star review. We really appreciate and enjoy doing business with you and your family!"
Brenda Garnett
July 23, 2025
"Rob Black’s agency does a great job! They are quick to respond and know their stuff! Wil handled our recent claim and made the process easy. Glad we made the switch 7 years ago."
"Great to hear, Brenda! Thank you for the 5 star review but most of all thank you for your business!"
Patrick Eschan
July 11, 2025
"I worked with Will Garnett on car insurance and he was great to work with! Very informative and he made the whole process really easy!! And saved me money!"
"Patrick, thank you so much for the 5 star review. Of course, we think Wil is awesome, but we sure appreciate hearing it from our customers. Glad you had such a positive experience! Thank you for your business!"
Nathan Burgess
April 8, 2025
"I wanted to share my great experience with Rob Black - State Farm Insurance. Their team has always been very knowledgeable, and when I called to add auto insurance they consistently provide the best coverage and pricing for my vehicles. I also use them for my homeowner's insurance and business liability insurance, and I'm confident that I have the best available coverage through them.
I highly recommend their services!"
"Nathan, thank you so much for the five star review and your very kind words regarding our team! It’s rewarding to know that our efforts make a difference. We appreciate your business!"
Susan Ziegler-Ellis
March 25, 2024
"You won't meet a more Honest and helpful group than this group."
"Thank you, Susan. That means so much to us! We appreciate you taking the time to leave us a review but most of all we appreciate your business!"
Casey Head
September 23, 2022
"We’ve been with this Insurance Group and Rob Black for years now and love the service that they provide! Christa and Jessica always do the best job taking care of us and we greatly appreciate it! Would recommend to anyone!"