State Farm® Insurance Agent Rob Black

"Extremely disappointed with the service from this agent's office. Couldn't renew auto registration online because the insurance information was not present. Called into the office - got the very bare minimum of service. Information was emailed to the county but nothing showed up and was still not able to renew online. County said they hadn't received it, but on calling back to the office they told me if the county office doesn't hear anything from anyone by the next day they delete it. Or not, person I was talking to wasn't sure. I wasn't informed of this shadow time limit, nor did State Farm follow up with me, other than to send me a copy of the same thing I could log into the site and print/download for myself. I still don't know why my information was not present. But I didn't get my coverage cards either this time, so perhaps that had something to do with it. The reason I went with a brick and mortar agent rather than one of the online aggregators was that I mistakenly assumed there would be a higher level of service from a local agent. I was obviously wrong in this. Switching agents for now and will certainly revisit my current status with State Farm as well."

"You won't meet a more Honest and helpful group than this group."

"We’ve been with this Insurance Group and Rob Black for years now and love the service that they provide! Christa and Jessica always do the best job taking care of us and we greatly appreciate it! Would recommend to anyone!"

"Fair prices and local"

"They're always very helpful."

"Quality service as always."

"Switched to State Farm years ago and have been very happy. As much as I am pleased with the insurance, it is the people at this office that make us stay. So kind, professional and beyond helpful. Love them! This is no longer the closest office to where we live now but I wouldnt dream of going anywhere else. If you're thinking of switching, come see them. You won't regret it!"

"Great service by caring employees."

"The staff at Rob Blacks office are extremely professional at their job and definitely try they're best to have you covered at every angle. All I can say is that if your not covered.Then you chose not to be covered. I would recommend anyone to Rob Blacks State Farm office. If you want to feel comfortable and warm with your insurance company, then get covered with Rob Black."

"FANTASTIC EXPERIENCE, THEY SAVED ME MUCHO $$$$$.THANK YOU!!! GOOD RIDDANCE PROGRESSIVE..."

"Swift responses without any hassles. They’re the best."

"The ladies there are always super nice."

"They are extremely nice and professional. Fantastic people. My agent Jessica is very very good."

"All around good people"

"I'm not being compensated for this review in any form. We've been extremely happy with the personal service. Their rates are very budget friendly. They insure our cars and home. Outstanding customer service! I'm confident if the regrettable happens, they'll be their for us!"

"I must say they are very easy to talk too an they will help you in any way they can very helpful respectful agents"

"Professional and, seriously, there for you. Having experienced my first accident recently, I was terrified and stressed. Rob Black's team helped me every step of the way. They've bent their ears to tons of questions and empathically listened when my emotions ran high. I would recommend this team time and time again! I feel thoroughly supported!"

"Rob Black and his staff are dedicated to helping their clients in any way possible. I'm sad that I have to change agents since moving back to Indiana, but I wanted to review this team for anyone looking for an agent in Ohio/Kentucky. Every staff member is very personable and great at explaining policies and procedures. They also have a very quick turn around time for respond to their clients needs."